Kelly N. Floyd, Ph.D.
Psychotherapy sessions are by appointment only. I see clients at my office (see map below) and/or via tele-therapy Monday through Thursday.
Prior to our first meeting, please do the following:
1) Complete the Patient Intake Questionnaire found at https://obriensbilling.com/.
2) Read the following documents and bring them to your initial appointment. If you are unable to access the documents, please let me know. In that event, please arrive ~20 minutes early for your appointment so you can read and complete the forms in the waiting area.
Please print and complete these documents and bring to our first meeting
Please read and complete these documents if you wish to have information released to others concerning your care and treatment
Please read these documents. There is no need to print these unless you wish to do so
877 Elmwood Avenue
Rochester, NY 14620
Free parking is available in the parking lot off of South Avenue. If that lot is full, there is available parking in the surrounding area (Southview between Mt Hope and South often has parking).
Enter the building using the door on the Elmwood Avenue side of the building rather than the door on the South Avenue side (1577 South Avenue), which is a different office.
Fees and Insurance
Fees and Insurance
Payment is due at the time of service.
I am an in-network provider with Excellus Blue Cross Blue Shield and Aetna. Payment of your copay/co-insurance is due at each appointment.
If you have other insurance, it is likely that your insurer offers out-of-network benefits (i.e. you may select a therapist who is not a participating provider and receive coverage from your insurer). In such instances, payment of my session rate is due at each appointment. Please bring your insurance forms to your appointments. I will give you receipts and/or complete the provider section of the required paperwork so that you can file for reimbursement with your insurance company.
You have a right to know what will be billed for services, and upon request, I will disclose the anticipated cost. Please note that the cost could rise if unforeseen circumstances occur.
If you do not have insurance, or choose not to use insurance you have, please call for my current session rates.